Refund policy
Return Policy
We accept returns within 14 days of purchase for a refund.
The return shipping costs are the buyer's responsibility. As well, all items must be returned in their original condition. The refund will be issued once the item is received and inspected. Please contact us either by email, or, preferably, by calling prior to returning any item.
Exceptions apply for damaged goods, defective from factory and all non discretionary returns.
Additionally, the following product categories are non-returnable:
- Footwear.
- Electrical and electronic goods.
- Custom-made goods, special-ordered items, and genuine articles.
- Anodes, anchors, chains, hoses.
- Obsolete and discontinued articles.
- Thrusters, pneumatics, paddle surfing boards, and Parsun engines.
- Oils, paints, greases, liquids, including all cleaning and maintenance products in general.
Supplementary annex
All terms and conditions are thoroughly explained HERE.